Members-only Case Studies "One of the most active SaaS communities I've found" - David Vogelpohl, FastSpring It’s one of the most active SaaS Slack community I’ve found and the members are great at sharing what they’re working on, ideas they have, questions, and of course helping others....
Members-only Reports Introducing the Ones to Watch in SaaS 2023 Through your nominations, some astute social listening, and our internal panel, we’ve compiled a list of THE ones to watch in 2023....
Members-only Future of SaaS Why user experience is so important for your SaaS company UI/UX is crucial to the success of every online business. The digital space is becoming much busier every day. There are currently about 1.88 billion websites and 5.5 million applications on Google and the App store....
Members-only Membership content The GTM process you need: From $20M ARR to $250M ARR I'm Jeffrey Vocell, Director of Product Marketing at Iterable. Prior to this, I led and grew the product marketing team for six years at HubSpot, as the company went from pre-IPO to where it is today....
Members-only Saascast SaaScast: Building a sustainable growth engine We all want our SaaS orgs to run like a well-oiled machine. But what does that look like in practice? In economically turbulent times, it’s important that SaaS leaders are investing in marketing efforts that are going to lead to long-term, sustainable growth....
Members-only Marketing The importance of reducing customer cognitive load Every product marketer should always have customer needs at the forefront of their mind, whilst also focusing on how they can optimize the customer experience....
Members-only Product Management Managing YOU as a Product My name is Sushma Zoellner, I’m the Co-Founder at Kultivation, a growth acceleration practice that helps companies and people grow their businesses and careers. In this article, I’ll talk about the framework around career management my co-founder and I captured through our combined experience....
Members-only Future of SaaS Top ten content picks to supercharge your year It’s the dawn of a new year, and as you prepare to face the challenges of 2023, we’ve got your back. How? By arming with all of the top actionable strategies from last year....
Members-only Customer Retention Swapping last-minute churn mitigation for proactive risk identification When I first joined the customer success team in the Singapore office quite a few years ago, I'm not going to lie, I honestly didn't know what customer success was. I spent a while trying to figure this out....
Members-only Customer Success "How much did you say?" Dissecting global customer success salaries A high salary can turn heads, and a low one can drive away employees. Most importantly, salaries set the precedent for industries and can influence the value of your own career....
Members-only Customer Success & Onboarding Onboarding 101 I'm really excited that Sales Enablement Collective reached out, and that I get to connect with you today on sales onboarding 101. If you've never built onboarding, then this presentation is for you....
Members-only Product Management Building profitable products with customers Jacqueline Porter, Director of Product Management, addresses how to target customer pain points, while still remaining profitable....
Members-only Customer Retention Establishing a customer marketing strategy and developing advocates I'm Bozena, Director of Marketing at Maze, and I'm the host for today's chat with Valeria, Senior Marketing Manager for Customer Marketing at Zendesk - and, as of September 2022, is now working on customer marketing programs at Airtable....
Members-only Finance & Investment SaaS revenue-based financing: the cheat code to preventing ownership dilution Your SaaS company has a magic word that hypnotizes investors: recurring revenue. It's much easier (and less expensive) to keep existing customers than acquire new ones....
Members-only Acquisition & Monetisation How to measure and increase activation rate for SaaS If you want your business to succeed, you need to convert more trial users into customers. This is where user activation comes in. It’s not only an important step in the user journey but also one of the most important SaaS metrics that can determine your business’ long-term success....