Members-only Saascast SaaScast: How we made customer retention a main priority Mike Dry, VP of Customer Success at Dealfront, shares his insights on how to turn churn management into a company-wide task....
Members-only Podcast SaaScast: The common mistakes that lead to churn In this episode of SaaScast, Mike Dry, VP of Customer Success at Dealfront, dives deep into the common pitfalls companies face when trying to tackle churn and how to avoid them....
Members-only Saascast SaaScast: Embracing the future of SaaS tech [watch now] Georg Ell, CEO phrase is here to demystify localization technology, and shed some light on how current SaaS tech developments are going to impact the industry....
Members-only Saascast SaaScast: What does the future of SaaS tech stacks look like? David Howell, Editor-in-Chief at Silicon UK and Owner of Nexus Publishing, speculates on the future of SaaS tech stacks and why it's necessary for them to evolve....
Members-only Saascast SaaScast: Scaling new heights with vertical SaaS Alan Gleeson, CEO of Contento, shares his own first-hand successes with vertical SaaS and how to plan out and action a vertical marketing strategy....
Members-only Saascast SaaScast: Negotiating SaaS Contracts In this riveting discussion, SaaS lawyer Mark Sherwood-Edwards, shares his top tips for streamlining SaaS contract negotiation....
Members-only Saascast SaaScast: Turning customers into advocates So, you have really loyal customers? That’s great. But are you making those testimonials sing for your SaaS business? In other words, are you turning your customers into fierce champions for your organization?...
Members-only Saascast SaaScast: Leading product management through turbulent times How do you prepare your org and your product for times of crisis? One of our goals with SaaScast is to help you future proof your product....
Members-only Saascast SaaScast: Building a sustainable growth engine We all want our SaaS orgs to run like a well-oiled machine. But what does that look like in practice? In economically turbulent times, it’s important that SaaS leaders are investing in marketing efforts that are going to lead to long-term, sustainable growth....
Members-only Podcast How employee engagement affects customer satisfaction with Mary Poppen at Glint Linkedin On this week’s episode, Gemma Davies, Community Manager at Future of SaaS is joined by Mary Poppen, Chief Customer Officer, Glint Linkedin. Mary discusses how employee engagement affects customer satisfaction....
Members-only Podcast Driving revenue beyond sales with Gabriella DeFlorio at Prelay On this week’s episode, Gemma Davies, Community Manager at Future of SaaS is joined by Gabriella DeFlorio, CEO & Founder of Prelay. Gabriella discusses defining sales goals, setting OKRs to support sales and revenue, and why timing is the most important thing when it comes to content....
Members-only Podcast Product launches for enterprise customers [podcast]: Suresh Krishna Madhuvarsu, Product10x On this week’s episode, Gemma Davies, Community Manager at Future of SaaS is joined by Suresh Krishna Madhuvarsu, Managing Partner at Product10x. Suresh discusses product launches for enterprise customers, the importance of setting goals and what makes a successful product launch....
Members-only Podcast Scaling a SaaS company at speed [podcast]: Ashutosh Garg, CEO, and Founder of Eightfold.ai On this week’s episode, Gemma Davies, Community Manager at Future of SaaS is joined by Ashutosh Garg, CEO, and Founder of Eightfold.ai. Ashutosh discusses scaling a SaaS company at speed, the importance of feedback, and how pricing can change the perception of your product....
Members-only Podcast Using customer success to drive innovation [podcast]: Dan Farley, VP of Customer Success at Seenit ​On this week’s episode, Gemma Davies, Community Manager at Future of SaaS is joined by Dan Farley, VP of Customer Success at Seenit....
Members-only Podcast Perfecting your product-market fit [podcast]: Ovi Negrean, Co-founder and CEO at SocialBee On this week’s episode, Gemma Davies, Community Manager at Future of SaaS is joined by Ovi Negrean, Co-founder and CEO at SocialBee....