Members-only SaaS Future of SaaS Festival | May 11-13, 2021 Our mission is to forge the future of SaaS together. Packed with action-led talks from the top names in SaaS representing some of the world’s largest organizations and most exciting start-ups....
Members-only SaaS SaaS Metrics Summit | April 21st 2021 Join us for the SaaS Metrics Summit - one whole day dedicated to data-driven strategies, growth and measuring success....
Members-only Customer Success The fundamentals of customer onboarding What are the fundamentals of customer onboarding you need to know? Find out in this detailed SaaS guide to customer success....
Members-only Customer Success Knowing your customer and building the success plan My name's Melissa Logothesis and in this article, I'll be discussing knowing your customer and preparing customer success plans. I have over 15 years of customer success experience, I have managed accounts as well as built out customer success teams from the ground up....
Members-only Customer Success Developing a deeper connection with your customers We are in unprecedented times as it related to everyone having to work remotely. This need to have everyone practice social distancing gives us in the CS field a unique opportunity to learn things about our customers we may not ever be able to learn....
Members-only Leadership & Strategy Top SaaS motivations, achievements, and career lessons [Q&A with David Skok at Matrix Partners] SaaS influencer David Skok of Matrix Partners discusses his daily motivations and aspirations in this exclusive Q&A....
Members-only Saascast Gamification techniques for products [podcast]: Andrea Saez, ProdPad Andrea Saez of ProdPad talks you through the gamification techniques that can engage your customers. Listen into the latest SaasCast podcast....
Members-only Customer Success How to retain more customers It doesn’t matter if you’re a B2B consultancy with a handful of major clients or a FMCG brand with millions- if you can’t get people coming back for more then you won’t be around for long. This in depth guide shows you how to do just that....
Members-only Leadership & Strategy B2B SaaS: the right org structure at the right stage Having seen dozens of B2B SaaS (Software-as-a-Service) ventures growing, I have also seen lots of different organizational structures. Some failed, many were adjusted after a while, and very few have been a success from the beginning....
Members-only Leadership & Strategy Top SaaS motivations, achievements, and career lessons [Q&A with Katherine Kostereva of Creatio] SaaS influencer Katherine Kostereva of Creatio discusses her daily motivations and aspirations in this exclusive Q&A....
Members-only Customer Success Building out customer success and sales teams from the ground up My name's David Apple, I'm the Head of Customer Success and Sales at Notion. In this article, I'm going to talk about my experience building out customer success and sales teams from the ground up at both Notion and Typeform....
Members-only Leadership & Strategy Top SaaS motivations, achievements, and career lessons [Q&A with Claire Suellentrop of Forget the Funnel] SaaS influencer Claire Suellentrop of Forget the Funnel discusses her daily motivations and aspirations in this exclusive Q&A....
Members-only Podcast Going from regional to glo-cal in 12 months [podcast]: Neil Barman, Yellow Messenger Looking to go from regional to glo-cal? Neil Barman of Yellow Messenger talks you through a 12 month process in this SaaScast podcast....
Members-only Customer Success The pillars of customer success strategy [Q&A with McAfee] In this Q&A, Swati Chopra from McAfee discusses the pillars of customer success strategy. Plus, her key steps for overcoming retention issues....
Members-only Customer Success Who should own the revenue for existing customers? [Q&A with E2Open] In this Q&A, Rebecca Nerad from E2Open discusses the ownership of revenue between sales and customer success. Plus, her advice for both teams going forward....
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![Gamification techniques for products [podcast]: Andrea Saez, ProdPad](/content/images/size/w800/2021/02/Future-of-SaaS-podcast-with-Andrea-Saez-of-ProdPad.jpg)
![Top SaaS motivations, achievements, and career lessons [Q&A with Katherine Kostereva of Creatio]](/content/images/size/w800/2021/02/Katherine-Kostereva-of-Creatio-top-SaaS-influencer.jpg)
![Top SaaS motivations, achievements, and career lessons [Q&A with Claire Suellentrop of Forget the Funnel]](/content/images/size/w800/2021/02/Claire-Suellentrop-SaaS-infleuncer.jpg)
![Going from regional to glo-cal in 12 months [podcast]: Neil Barman, Yellow Messenger](/content/images/size/w800/2021/02/FoSaaS_Podcast_NB_Yellowmessenger.jpg)
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![Who should own the revenue for existing customers? [Q&A with E2Open]](https://images.unsplash.com/photo-1579621970563-ebec7560ff3e?crop=entropy&cs=tinysrgb&fit=max&fm=jpg&ixid=MXwxMTc3M3wwfDF8c2VhcmNofDN8fG1vbmV5fGVufDB8fHw&ixlib=rb-1.2.1&q=80&w=800)
