Christine McHone

Mother, Archaeologist, Painter, Collector of Water Globes. Sr. Customer Success Manager at Slack. Ex-Accenture; Studied at Columbia University, Mental Health Advocate, & A11y.

San Francisco, CA

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Navigating the new normal of remote work

My name's Christine McHone, and I'm a Senior Customer Success Manager at Slack. In this article, I’ll explain how customer success at Slack has navigated the new normal of remote work in light of the global COVID pandemic....

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Customer Success

What is customer success?

That was the first question I asked myself when I was contacted by a recruiter from Slack last November. Is it a customer...