Members-only Customer Success Bridging relationship gaps with customers by leveraging customer success principles Perimeter 81 is a young startup with very aggressive KPIs, especially on the sales front and in terms of annual recurring revenue (ARR)....
Members-only Growth & Metrics What are our metrics and what are our KPIs? I understand that every company in every domain views and uses KPIs and metrics in a slightly different way. While I'm going to talk to you about how I leverage them in my work, don’t feel this is the only way you can do it....