Members-only Customer Success Getting to grips with customer advisory boards and their benefits Creating and launching a product is one thing but developing and improving it is another. One of the best ways to do this is by absorbing as much feedback as possible through Customer Advisory Boards (CABs) and customer feedback loops....
Members-only Product Management How do you create a product function from scratch? Transforming a company to a product-led approach is no easy task. Especially when your first job is building out the product department itself....
Members-only Data & Insights Product-led growth metrics Product-led growth has emerged as more than just a viable go-to-market strategy, it has exploded across industries and is gaining even more traction in 2021....
Members-only Customer Success Customer onboarding 101 For freemium models adopted by a growing number of SaaS companies, onboarding is the frontline in the battle for the upsell....
Members-only Leadership & Strategy Increase strategic value with empathy Having worked in sales as well as other areas of the industry, his insights shone a light on how best to work together and get the most out of everyone’s skill sets....
Members-only Data & Insights Aligning KPIs to create successful partnerships Speaking at the Sales Enablement Summit in San Francisco, Nick Salas explained the significant impact bringing each department together through aligning the metrics of the business had on his team at Workfront....
Members-only Sales 5 ways to build executive sponsorship for effective enablement Stacey Wells Justice gave a fascinating insight into the world of sales enablement from her unique perspective. Having worked in the sales marketing team, she went on to create a new enablement team at Workfront....
Members-only Marketing Building a bridge between marketing and sales Brenda Harris, Senior Sales Enablement Manager at Oracle gave a brief history of sales enablement and what it entails, before detailing how best to approach sales training...
Members-only Sales Salespeople don't give a sh*t. Here's what you can do about it. I'm going to give you some areas that you can focus on to either help your team roll out a plan, that you should be focused on when implementing a training or going into some sort of presentation....
Members-only Sales Conversations not content: how sales enablement lost its way From observations on the changes in the role over the past ten years, to fantastic insights on how to get your reps hitting quota, Steve's masterful take on sales enablement is one to really sink your teeth into....
Members-only Sales Sales enablement scaled down: problems facing small startups Shilpa Prasad gave a great talk on the problems facing a small startup like hers, YouNoodle, in the context of sales enablement, sales leadership and the overall world of sales....
Members-only Sales Managing the change through enablement Stepping into a new sales enablement role is tough. Even if you'd had great successes in the past, one size certainly does not fit all. Kira Greer has a career spanning almost 20 years in sales roles. In that time, she's made some mistakes and shared them with us at the San Francisco SES....
Members-only Sales Establishing your sales enablement republic Bruce Campbell has built a Sales Republic. Speaking at the San Francisco SES, Bruce explained what is meant by that term, why he sees sales enablement in this context, and how he executed his very own sales enablement republic....
Members-only Data & Insights Growth hacking with real-time competitive intelligence Pere Codina believes battle cards, when utilized correctly, can help close deals. Talking us through what makes good enablement content, Pere highlights that information has to be current and easily accessible to your reps....
Members-only Sales Scaling sales enablement: a product marketing perspective Sapphire Reels took us through a case study and provided practical tips for scaling sales enablement to win the hearts of your sellers while driving the right value-selling behaviors....